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  • What are your hours of operation?
    Red Bird Learning Center hours of operation are Monday through Friday from 6:00 a.m. to 6:00 p.m.
  • What is your holiday schedule?
    Red Bird Learning Center is closed New Year’s Day; Martin Luther King, Jr. Day; Memorial Day; Independence Day; Labor Day; Thanksgiving Day and the day following; and Christmas Day.
  • Is Red Bird Learning Center a licensed childcare facility?
    Yes. The Red Bird Learning Center is licensed to accept 201 children, ages birth to 12 years old.
  • What is your drop off / pick up policy?
    1. Children are only allowed to be picked up by parents or adult(s) whose name appears on the authorization sheet. 2. If an adult other than the parent or authorized adult is scheduled to pick up a child, a note signed by the parent must accompany the child upon arrival or a call has to be made to the Director in advance. 3. Children are not allowed to leave on their own with unauthorized persons. 4. The parent or authorized adult must report to the office upon arrival at the Center and be prepared to furnish identification with a photo.
  • What if my child is absent due to vacation or other non-medical reasons?
    Due to our program requiring us to engage staff based on the number of children enrolled, we cannot give tuition refunds for days your child is absent. Each child is allowed one (1) calendar week per year of vacation time, after six months of attendance, for which no tuition is charged. If your child is not in attendance at anytime during the week, you will be charged for a full week.
  • Disenrollment
    Red Bird Learning Center has the right to drop any child from the roll at any time, for any reason, whatsoever, at the sole discretion of the center, consistent with any applicable federal, state, church law, local law, rule or regulation.
  • What if my child is sick?
    We cannot accept your child if he/she has a temperature of 100.4 or greater, and if he/she has diarrhea or is vomiting. If your child becomes ill while in our care, you will be notified.
  • What if my child is absent due to illness.
    If a child is ill and will not be attending the center, it is the responsibility of the parent to notify the Center of the absence and the nature of the illness. A child’s absence, extending beyond two weeks, will result in your child being removed from the role. EXCEPTION: A written statement from a licensed physician, certifying that the child has been ill and required professional medical attention.
  • Will you administer medication to my child, if necessary?
    Yes. Medication can be given by the staff only if the following occurs: a. Parents must sign the medication chart noting: dosage amounts, times to be given, medication name, date, parent’s signature and child’s name. b. Medicine must be in original container and have child’s name, doctor’s name and current date. c. These requirements also apply to over the counter medicine, such as: aspirin, cough syrup, etc.
  • What medical requirements are necessary for enrollment?
    1. Each child must have a physical exam within the twelve-month period prior to enrollment. 2. A licensed physician must sign the medical record. 3. The child must have immunizations appropriate for his/her age level.
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